Shipping policy
SHIPPING POLICY
Thank you for shopping with CHIZ STORE. We are committed to delivering your order in a timely and reliable manner.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your location and order weight. Estimated delivery times vary by destination:
- Canada: 3–7 business days
- International: 7–21 business days
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at loicedzimwasha2@gmail.com
Customs & Duties (International Orders) International customers are responsible for any customs fees, duties, or taxes imposed by their country.